About - urbanexpress
Urban Express is a progressive UAE-based mobility company dedicated to delivering safe, smart, and reliable passenger transport solutions across the Emirates. Established within Dubai’s robust regulatory ecosystem, we have rapidly evolved from a young SME into a trusted transportation partner for government entities, corporates, institutions, schools, and communities.
Our Purpose & Principles
Our Vision
To be a leading innovator in urban mobility, enhancing connectivity, improving quality of life, and empowering communities across the UAE.
Our Mission
To deliver safe, efficient, and technology-enabled transport solutions that meet the evolving mobility needs of organisations and individuals — while upholding the highest standards of safety, comfort, and service excellence.
Our Value
● Integrity & Transparency
● Safety & Compliance
● Customer-Centric Service
● Innovation & Continuous Improvement
● Sustainability & Environment responsibility
Why Choose Urban Express ?
- Technology-enabled operations for safety and reliability
- Dedicated, experienced team committed to excellence
- Certified and compliant with international standards
- Diverse, Scalable Fleet
- Customized & Client-Centric Service
- UAE-wide service with strategic hubs
Technology Framework
Our Technology Includes
- GPS telematics across all vehicles
- 4G connectivity for live data transmission
- RTA-approved Automatic Vehicle Location (AVL) systems
- Onboard CCTV surveillance for safety compliance
- 24/7 control room for continuous monitoring
What This Enables:
- Real-time vehicle tracking
- 4G connectivity for live data transmission
- Route adherence & dispatch optimization
- Driver behaviour analytics
- Vehicle diagnostics & preventive maintenance
- Automated alerts & performance dashboards
- Incident management & reporting
Our Stakeholder Training Framework
Driver Training
- Company Onboarding
- Vehicle Operation & Preventive Maintenance
- Road Safety & UAE Traffic Regulations
- Fatigue Management & Wellness
- Client & Stakeholder Management
- Emergency Response Preparedness
- Defensive Driving Techniques
- Incident Reporting & Documentation
- Airport & Corporate Transfer Procedures
- VIP Client Handling & Professional Etiquette
School bus attendants
- Onboarding & Duties
- Student Handling & Discipline
- Child Safeguarding Protocols
- Communication & Parent Interaction
- Student Wellbeing
- Emergency Evacuation Procedures
Meet Our Team
Dr. Mohammad Al Hashimi
Founder & CEO
Dr. Mohammad Al Hashimi is an accomplished professional with extensive experience in government administration and transportation management. As the Founder and CEO of Urban Express, he leads the company with a vision for innovation, operational excellence, and sustainable urban mobility. His leadership has been instrumental in positioning Urban Express as a trusted partner in the UAE’s evolving transport landscape.
Mr. Manish Jani
Chief Experience Officer (CXO)
Mr. Manish Jani is a seasoned transport specialist with over 25 years of leadership experience in large-scale mobility operations, strategic planning, and financial stewardship. He has played a pivotal role in driving digital transformation, optimizing operational efficiency, and ensuring sustainable growth for Urban Express. His expertise in optimization, fleet management, and governance frameworks strengthens the company’s resilience and scalability.